As leaders, there is no situation more commonplace than dealing with the range of emotions exhibited by your team. All leaders train and educate themselves to produce, through their actions, those emotions that are “desired” (excitement, happiness, pride, joy, gratitude, interest, hope, inspiration). However, all leaders are confronted on a consistent basis with the negative results of […]
Category Archives: Manages Conflict
Ends and Means and Other Theories
posted by Jeffrey Thomason
In personal conversations with followers of The Jersey, the subject of how a post is created is a frequent topic. Most often, the general question is about source material and inspiration. If it is not readily apparent, inspiration is the common denominator for just about every human action that can be documented. This is where […]
It’s Bigger Than You
posted by Jeffrey Thomason
The other day I had the opportunity to have a discussion about conflict. The conflict itself was fairly vague and hard to define but the net effect was a professional relationship was now being challenged. Like many workplace conflicts, the likely starting point was not a clearly visible event or definable issue but rather a slow drip […]
How (and When) To Disagree With The Boss
posted by Jeffrey Thomason
There are several common pieces of DNA in every person who tends toward the leadership path in life. One of those common elements is a confidence in one’s own opinion or abilities that under the best of circumstances, can translate into the courage to seize opportunities as they occur, or make bold decisions when others hesitate. All good, […]
When Conflict isn’t a Problem
posted by Jeffrey Thomason
The terms “conflict resolution” and “problem solving” are sometimes used interchangeably in organizations to describe any situation which has the potential to, or has already, threatened the momentum or direction of things. Practically, they are two very different dynamics and revolve around some very distinct action steps. Confusing one for the other is by and […]
What Happens When The Music Stops? – Managing Conflict
posted by Jeffrey Thomason
One of the most critical moments for an organization is that point when a crisis looms. It might be brought on by a resource issue, and hard decisions had to be made about the way forward. Or, it could be because the organization just spent some time trying to figure out what was value added and what was […]
Defining the “Rogue”
posted by Jeffrey Thomason
Webster’s defines “rogue” as a “scoundrel, scamp, or generally mischievous person”. In Nachbar and Lanse’s work “Popular Culture”, the tension between the hero as Rogue, and the hero as Citizen is represented in American popular culture in numerous ways. Americans admire their Citizen heroes and carve their faces and names in granite. Americans love their Rogue […]
Starting Over With Someone – Managing Conflict
posted by Jeffrey Thomason
So, your boss/coworker/employee drives you crazy? Dread the email or phone call you know will come on Monday, or after you sent out a communication? Are there certain situations you avoid because of “what happened before”? Over at “Leadership Freak”, Dan Rockwell identifies the biggest obstacle to starting over with someone whom you have crossed […]