Author Archives: Jeffrey Thomason

May The Force Be With You – Empowering Others

As a leader, you have countless opportunities to be exposed to the various “competencies” of the leadership craft. It is understandable (and perhaps frustrating) that the manner in which these skills are portrayed in whichever media you have chosen (including this blog) do not necessarily come with a full proof plan for absorbing and executing […]

Reality…What A Concept

There are many stories in and around the workplace, but none are arguably more frustrating to the new leader than inheriting the narratives of all your teammates.  Cy Wakeman, author of “Reality-Based Leadership” argues that drama is emotionally expensive for all concerned.  As both leader and a peer within your own team, you will find […]

Because It Goes to 11…

The Online Slang Dictionary defines “dial it back” or “dial down” as a transitive verb that means to “reduce in intensity or frequency, such as “you need to dial back your drinking, man”! Other similar phrases include “take it down a notch” or “chill”. When these words are uttered, either to your face or in […]

July 03

Defining the “Reluctant Warrior”

It’s review time. You are sitting down with a teammate talking development and goals and the future with a hardworking, productive member of your organization. In the midst of this, comes the following – “Do I need to have goals and a career development plan? I don’t want to be a leader”. Hopefully, your hair […]

Leading Your Organization – “Whom Do I Lead?” – Part IV

The final part in your leadership skillset is your relationship to your organization, as a whole.  Having described people (you and others), and processes (performance and change), the larger organization should also be a focus of your leadership.  You are not leading in a vacuum. As you gain experience as a leader, you must understand how your […]

June 21

Defining the “Rogue”

Webster’s defines “rogue” as a “scoundrel, scamp, or generally mischievous person”.  In Nachbar and Lanse’s work “Popular Culture”, the tension between the hero as Rogue, and the hero as Citizen is represented in American popular culture in numerous ways. Americans admire their Citizen heroes and carve their faces and names in granite.  Americans love their Rogue […]

Leading Performance and Change – “Whom Do I Lead? – Part III”

Having identified the “tangibles” of whom is led (self and others), the next category is more of a “what” is led. Besides the clearer human targets of subordinates, peers, bosses, teammates, leaders are at the front of the crowd with respect to leading the things that happen in an organization. For the purposes of this […]

Leading Others – “Whom Do I Lead? – Part II”

Now that we have ourselves sorted out, who is next to be led? No surprises here as it is the people around you – your team, your peers, your boss, and anyone else other than you in your organization. You lead these others in a variety of ways using varying tools and skills. By using […]

Leading Self – “Whom Do I Lead? – Part I”

John Maxwell has noted that one of the most important things you can do, as a leader, is to learn to lead yourself. As we continue to look at the answer to the previous question “Who Do I Lead”, I suggest that the first, most simple answer is, …you. Maxwell created the “Mirror Principle” to […]

Whom Do I Lead?

Webster’s defines “leadership” as “the capacity to lead” and “the act or instance of leading”. What is missing from this description is who is the “actor” and who is the “acted upon”. It would not be a stretch to assume that a random survey of people on the street might define leadership in terms of […]

How Resilient Is Your Organization?

Social psychologists generally define resilience as the human capacity to remain both flexible and strong in the midst of ambiguity, stress, and change. The “resilient” person perseveres by showing above average ability to remain positive, focused, flexible, organized and proactive. According to researchers at the National Mental Health Institute, the answer to human resiliency might […]

Engagement – It’s just about a ring….

According to a recent study by Deloitte, only 20% of workers are truly “passionate” about their job. Brent Peterson, in his book “Fake Work” reported research that claimed 70+% of workers believe their organization’s strategies and goals are not translated into specific work tasks they can execute, do not know how to support their organizations’ strategies […]

Influencing Others –

So, you understand that people will follow your lead because they want to, and not because they have to? And, you have worked hard to keep a consistent character-driven relationship with everyone. What’s next? There are many force multipliers in the field of “influence”, but there are an equal number of “force-dividers”, which will ensure […]

What’s Your Influence Bank Balance?

If leadership is about influence, then influence is about credibility.  There are a variety of descriptions and diagrams about the dynamics of influence, but all start from a position of credibility between the influencer and the influenced.  How does one get to be credible? Bill Zipp defines credibility as the combination of two factors – […]

Got Influence?

It is generally accepted among leaders who have significant experience in the dynamic that things get done more often because of influence rather than direction. The new positional leader may find this challenge to be among the first they experience.  Having been anointed as a “leader” by virtue of title or job description, it is […]

When Leaders Make Mistakes – Leading With Maturity

The art of the apology is one that has had a lifetime of practice given that it has a well stocked and steady stream of imperfect humans making error after error. The relationships of family, marriage, work, business, and society provide numerous opportunities to offend, enrage, sadden, or otherwise damage the connection.  It could be between a business […]

Iceberg, dead ahead!

In this era, public service organizations devote significant time and energy to identifying and developing mission and vision statements. They also devote time to creating strategic plans that seek to translate those statements into goals and practices. What frequently proves to be the biggest barrier to carrying this out successfully, especially when the plan represents […]

Starting a Crucial Confrontation

What is a crucial confrontation?  According to Joseph Grenny, it consists of a face-to-face accountability discussion – somone has disappointed you and you talk to them directly.  All ends well, the problem is resolved, and the relationship benefits. And shortly after this happens, a beautiful unicorn dances over a fluffy cloud onto your rainbow.  Awesome. […]

Manage By Wandering About

Ever wonder how people “see” you in your office? If this video is any clue, they may need to see you a bit more often.   If this is how you are seen, you might consider practing a little more “MBWA”. This term was coined by the founders of Hewlett Packard and later attributed to […]

Courage, Apathy, or Fear?

Courage, Apathy, or Fear. From your viewpoint as a leader, which one defines your organization? Each one of these words can define the culture of an organization, the people in it, and the fundamental way that the organization works its way through the cycle of decisions and opportunity. Does your behavior as a leader, or as […]